Terms and Conditions

1. Introduction

Welcome to Al Hikmah Trading Company. By using this website or our services, you agree to comply with the following terms and conditions. Please read them carefully before using the website or conducting any transactions with us.

2. Website Usage

The user must be legally competent and have full capacity to conduct commercial transactions.
The website must not be used for any illegal or unauthorized purposes.
The company reserves the right to modify or discontinue any part of the website or services without prior notice.

3. Orders and Transactions

By placing an order, you agree to provide accurate and complete information.
The company reserves the right to reject or cancel any order if the product is unavailable or in case of pricing or information errors.
Prices are subject to change without prior notice and may include shipping costs and customs duties.

4. Payment and Refund Policy

Payments must be made using the methods available on the website.
In case of delayed payment or failed transactions, we reserve the right to suspend or cancel the order.
The return and exchange policy depends on the specific terms of each product or service. Customers should review the details before purchasing.

5. Shipping and Customs Clearance

Products are shipped based on the agreements made between the customer and the company.
The customer is responsible for any customs duties or local taxes imposed by the authorities in the destination country.
The company is not responsible for delays caused by customs procedures or unforeseen shipping circumstances.

6. Intellectual Property Rights

All content on the website, including text, images, and designs, is the exclusive property of Al Hikmah Trading Company and is protected by copyright laws.
No part of the website may be copied or reproduced without prior written permission.

7. Disclaimer

All products and services are provided “as is” without any express or implied warranties.
The company is not responsible for any losses or damages resulting from the use of the website, products, or services.

8. Amendments to Terms

The company reserves the right to modify these terms and conditions at any time. Changes will be posted on this page.
Your continued use of the website after modifications means you accept the updated terms.

9. Governing Law and Jurisdiction

These terms and conditions are governed by the laws of China.
Any disputes shall be resolved through amicable negotiation. If no resolution is reached, the competent courts in China will have jurisdiction.

10. Contact Us

For inquiries or feedback regarding these terms, please contact us via:

Email: info@heiman.co

Phone: [+8618606565900]

💼 Thank you for choosing Al Hikmah Trading Company. We look forward to serving you!