Privacy Policy

1. Introduction

At Al Hikma Trading Company, we are committed to protecting the privacy of our customers and website visitors. This policy explains how we collect, use, and safeguard your personal information when you use our services or browse our website.

2. Information We Collect

We may collect different types of information when you interact with us, including:

Personal Information: Such as your name, email, phone number, and company address.
Payment Information: When processing transactions, we may require payment details, such as bank account or credit card information.
Usage Information: Includes data about your browsing activity, such as IP address, device type, and operating system.

3. How We Use Your Information

The information we collect is used for the following purposes:

Providing services and enhancing user experience.
Processing orders, payments, and facilitating import and export operations.
Sending updates and promotional offers with your consent.
Complying with legal and regulatory obligations.

4. Sharing Information with Third Parties

We do not sell or rent your personal information to third parties. However, we may share certain data with:

Payment processors, shipping, and customs clearance service providers.
Government authorities when required by law.

5. Data Protection

We implement security measures to protect your information from unauthorized access or unlawful use, including encryption and firewalls.

6. Cookies

We use cookies to enhance your browsing experience. You can manage your cookie settings through your browser preferences.

7. Your Rights

You have the right to:

Request access to or update your personal information.
Request deletion of your data in certain cases.
Opt-out of marketing communications.

8. Contact Us

For any inquiries regarding this privacy policy, you can contact us at:

Email: info@heiman.co

Phone: [+8618606565900]

Updates to this policy will be posted on this page, and we encourage you to review it periodically.